Element has an opportunity for a Project Coordinator. The position will work closely with team members and report to the Department Manager. The ideal candidate will be customer focused, action-oriented, approachable, and patient
Salary: $25- $35/hr DOE
• Entry of incoming test requests and other scheduled tasks under direction of Department Manager or detailed procedures
• Perform technical review of client PO’s to ensure compliance and enter work orders into operations system
• Contact customers over PO discrepancies or to obtain additional test detail
• Serve as a point of contact for customers, assisting them with status updates
• Receive incoming shipments and distribute entered sample/material to necessary departments
• Assist with customer pickup and/or ship return of samples
• Schedule and invoice projects
• Manage and organize all documentation for projects
• Provide communication to necessary personnel for specific project assignments
• Ensure team members have access to all resources and supplies needed for project assignments
• Serve as liaison between customers, managers, departments, and team members
• Provide detailed updates to customers if projects have a change in scope
• Set up calls and/or meetings when requested
• Work with Department Manager to resolve complaints
• Alert staff to expedite/ rush work and follow-up on issues and then work with production team to expedite work
• Other duties as assigned by supervisor or lab management
• Self-disciplined and self-motivated.
• Proficiency in Microsoft Applications (Word, Excel, Outlook)
• Ability to maintain professional candor at all times and remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed verbal and written communication skills to meet a variety of communication needs. Strong and effective interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients to determine their needs and provide a satisfactory outcome.
• Proven ability to create and maintain strong professional relationships built on trust.
• Ability to interpret and adhere to the requirements of customer specifications.
• Strong communication and interpersonal skills
• Ambition to be productive individually and as part of a team.
• Exhibit professional sense of organization, cleanliness, and presentation.
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.