• Pharmaceutical Laboratory Project Manager

    Job Locations US-CA-Santa Fe Springs
    ID
    2018-1391
  • Overview

    Element has an opportunity for Pharmaceutical Laboratory Project Manager role requires familiarity with key aspects of the business, including the major instrumentation, methodologies, validations, regulations and technical requirements for the delivery of pharmaceutical testing and development services. A practical working knowledge of quality issues related to GMP is important.

    Responsibilities

    • Execute prompt responses to client inquiries, prepare, review and present quotations to the client
    • Follow up with quotations, negotiate and close projects
    • Communicate effectively with new clients and identify when to consult technical expertise from operations
    • Identify and engage all required personnel and resources, to assist with development and presentation of an overall Exova solution
    • Quotations will be prepared, reviewed and presented to the customer
    • Ensure all data is entered into CRM in a timely manner
    • Cross-training in other tasks and responsibilities within client services 

    Skills / Qualifications

    • Solid understanding of customer service role requirements
    • Sales experience and /or laboratory operations experience would be an asset
    • Familiarity with CRM or other databases
    • Experience in reading and understanding documents, SOPs, and manuals
    • Availability, flexibility, and maturity to represent the company with customers and within the company
    • Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
    • Well-developed oral and written communication skills to meet a variety of communication needs
    • Good interpersonal skills that foster open upward and downward communication built on mutual respect
    • Ability to interface with clients

     

    This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce’s Bureau of Industry and Security, the U.S. Department of State’s Office of Defense Trade Controls, or other applicable government agency.

    Diversity Statement

    At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

     

    All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

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